What skills do you possess that are unique to you?
I am really great with customer service. You have to be able to remain calm and a lot of times the customer is very angry. You need to have skills to calm down the customer, understand the problem, and do whatever is in your power to fix it. Some customers are extremely difficult to calm down. It takes a lot of patience. I've failed at this in some severe situations, but I'm getting a lot better at it.
What experiences in work or the community equip you to follow a career path you would like to pursue?
I really want to be a Medical Receptionist or Medical Assistant. I have learned a lot about being a receptionist working with the Red Cross and even more about it in the aspect of the medical field. When working in the medical field, you may work in a specific genre of health care. I know most of the information now about blood types, giving blood, giving platelets, eligibility, etc. As a receptionist you have to be familiar with the field and the terminology. That is extremely important. This has definitely prepared me for my choice of career.
What will you continue to do in your daily life to add valuable skills to your resume?
Just adding to my people skills. You have to be a people person to be a receptionist. You are the first and last person they see when they come to the office and you have to be polite, knowledgeable, and personable. I also want to add to my organizational skills. When dealing with a lot of paperwork, you have to be extremely organized and have a good system.
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